Adobe’s hidden cancellation fee is unlawful, FTC suit says
To lock subscribers into recurring monthly payments, Adobe would typically pre-select by default its most popular “annual paid monthly” plan, the FTC alleged. That subscription option locked users into an annual plan despite paying month to month. If they canceled after a two-week period, they’d owe Adobe an early termination fee (ETF) that costs 50 percent of their remaining annual subscription. The “material terms” … ⌘ Read more