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After many many weeks of frustrating back-and-forth with Google tech support that resulted in my giving up on them and using a forum, I finally have a suggestion to fix my email issue: add SPF and DKIM records to our DNS setup. The comment was made by a person who's been answering support questions on this forum for a long time, and they seem to know what they're talking about.
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@abucci@anthony.buc.ci I used to manage an organisation within Google for Domains (now Google Workspace). DKIM and SPF records were added automatically to the domains, the issue you are describing never was for me. You can always delete the synthetic records that Google creates, and add everything manually.