↳ In-reply-to » After many many weeks of frustrating back-and-forth with Google tech support that resulted in my giving up on them and using a forum, I finally have a suggestion to fix my email issue: add SPF and DKIM records to our DNS setup. The comment was made by a person who's been answering support questions on this forum for a long time, and they seem to know what they're talking about.

@abucci@anthony.buc.ci I think it’s fine to require users to install these DNS entries. The domain isn’t under Google’s control, so there’s nothing they can do. You can always transfer your domain to Google (please don’t 😅).

Buuuuuuuuuuuuuuuuuuut why wasn’t Google support able to tell you this? SPF/DKIM is a basic part of today’s email. It’s one of the first things they should have checked.

Let’s say there’s room for improvement when it comes to Google support. 🙄