Grrrr, those bloody printers! Cost me two hours to make it work again. It just didn’t want to print anymore. Print jobs were received and then it rattled, stuff inside moved around, the fan ran, I could hear all the regular noises, but no paper came out.
Black and white copy gave me at least an empty sheet of paper. Color copy even printed something, not the best quality, but there was definitely color on the paper.
The first test print attempt then set some mechanical actions off, “Please wait” was shown, I could hear stuff turn for quite some time, but nothing really happened. Neither did I get a paper nor an error message. Just got returned back to the submenu where I left of. That was it. Any subsequent test print attempt resulted in even only a “Printer busy” message. Nothing happened at all. No noises, nothing. So I restarted the printer. Rinse and repeat, same story.
In the end a printer factory reset did the trick. But the “Printer” menu item to do so was only visible right after reboot. Whenever some kind of printing action was submitted, the “Printer” menu item simply disappeared. After reset I could print the printer configuration page. A one-page print job from the computer was successful, too. Even totally acceptable print quality. Just like nothing had ever happened. Let’s see how long that lasts.
The manual’s troubleshooting section was of no real help. It didn’t have any of my symptoms (except for “does not print”, but all suggestions were clearly not useful in my case). It only made me realize at some point in time that there should be a “Printer” menu item. I think that’s now always visible.
I also wanted to replace the drums, but I transposed a number, so I ordered the wrong unit. Luckily, I only opened the outer box, the drums are still sealed in their original wrapping.