Found out today, that the registrar that I use Only Domains’s AU front door is DOWN. That is https://onlydomains.com.au

$ host -t A onlydomains.com.au
onlydomains.com.au has address 198.50.252.65

$ curl -v https://onlydomains.com.au/
*   Trying 198.50.252.65:443...
* connect to 198.50.252.65 port 443 failed: Connection refused
* Failed to connect to onlydomains.com.au port 443 after 222 ms: Couldn't connect to server
* Closing connection
curl: (7) Failed to connect to onlydomains.com.au port 443 after 222 ms: Couldn't connect to server

@prologic@twtxt.net well, that’s “lovely”.

Holy moly! 😱 It’s still down and has been over night. This has probably been down for longer hmmm 🧐

@bender@twtxt.net That ain’t the half of it. The worst part is, they (support) don’t give a crap, seem to be poorly trained in “incident management” and you can’t even tell anyone at the company about this (that cares) 🤦‍♂️

Not only that, but how embarrassing is it for a domain registrar to not be able to get domain management right? Support tell me things like:

We only have onlydomains.com we don’t use onlydomains.com.au

To which I reply:

No, you are wrong. I’ve been a very long-term customer and your portal has always been available on both domains. You don’t know your own company’s history.

At this point I’m thinking of migrating away from OnlyDomains and choosing a different registrar. If OnlyDomains can’t even do something as simple as maintain their own fucking domain name, how am I supposed to trust them as a service/registrar of my domains?! 🤔 – Not only that, but recently they’ve put all their domain prices up too on a bunch of TLD(s).